Shipping policy

Shipping Policy

Free Shipping

We offer free shipping on all orders. No minimum purchase required.

Order Processing Time

All orders are processed within 0–1 business day after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Once your order has been shipped, estimated delivery time is 3–5 business days.

Business Days

Our business days are Monday through Friday, excluding public holidays. Orders are not shipped or delivered on weekends or public holidays.

Shipping Carrier & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.

Shipping Restrictions

At this time, we ship to addresses within the United States only. We are unable to ship to P.O. Boxes or APO/FPO addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please contact our customer support team at [owilva.shop]. We typically respond within 1 business day.